Subscription Terms and Conditions

Last updated: 11 August 2026.

1. About these terms

These terms apply to business customers buying RAAJE technology subscriptions from RAAJE Fusion Limited. Your order confirmation, any signed agreement and the policies linked from your order form also form part of the agreement.

2. Prices and VAT

RAAJE publishes fixed prices in pounds sterling and euros. Prices exclude VAT where applicable. Your billing country determines the currency used for your order. The currency and price confirmed for the order are authoritative. Any separately quoted work is charged as set out in the relevant proposal or order confirmation.

3. Monthly subscriptions

Monthly subscriptions are rolling. They may be cancelled by giving at least 30 days’ written notice. Charges continue during the notice period.

4. Annual subscriptions

Annual subscriptions are paid annually and renew automatically every 12 months. Give us at least 30 days’ written notice before the renewal date if you do not want to renew. The published annual price is equivalent to ten monthly payments, so the customer receives 12 months of service and saves two months compared with monthly billing.

5. What is included

The current published subscription price includes access to the selected technology, managed hosting, standard configuration, white-glove onboarding and ongoing practical guidance, unless the order confirmation states otherwise.

6. Work agreed separately

Complex migration, data cleansing, integration, custom development, extensive configuration and consulting are not included unless they are expressly listed in the order confirmation or a separate proposal.

7. Fair use

Use of the technology is subject to the Fair-use Policy. Product-specific allowances and any separately agreed limits also apply.

8. Payment

Payment is handled through the payment method and provider presented during the order process or otherwise agreed in writing. Monthly plans are charged monthly. Annual plans are charged for the full 12-month period at each annual renewal.

9. Changes to your subscription

You may ask to add another RAAJE app at any time. We will confirm the revised scope, effective date and best eligible published price before making the change.

10. Data protection

We handle personal data in accordance with our Privacy Policy. Additional data-processing terms may apply where RAAJE processes personal data on a customer’s behalf.

11. Ending a subscription

Monthly subscriptions require at least 30 days’ written notice. For annual subscriptions, give us at least 30 days’ written notice before the next renewal date if you do not want the subscription to renew for another 12 months. Cancellation or non-renewal requests should be sent using the contact details in the order confirmation or to hello@raajefusion.com.

12. Questions

Please contact hello@raajefusion.com before ordering if anything about the scope, price, billing period or included services is unclear.