One place for working knowledge
Bring processes, guides, policies, onboarding information and reference material into a consistent structure.
RAAJE Technology
Turn scattered know-how into a place your team can actually use.
RAAJE Knowledge gives your team one structured, searchable home for processes and CRM playbooks, guides, policies, onboarding and working knowledge, without another per-seat pricing model.
What is RAAJE Knowledge?
RAAJE Knowledge is a managed internal knowledge platform for teams that want important information to be structured, searchable and easier to maintain. It includes your whole team, up to 50 users, in one organisation-level subscription.
Why it matters
Make useful knowledge easier to find and reuse.
Search instead of asking again
Search across books, chapters and pages so people can find established answers without relying on who happens to be available.
Control who sees what
Use roles and content-level permissions to give different teams the access they need.
What you can do
Build a knowledge base around how your organisation works.
01
Structure knowledge clearly
Organise information using shelves, books, chapters and pages rather than leaving important guidance scattered across files and messages.
02
Search across your content
Use global and contextual search, tags and filters to find relevant pages quickly.
03
Create reusable templates
Standardise recurring documentation such as project briefs, processes, meeting notes or onboarding guides.
04
Manage roles and permissions
Set system-wide roles and override access at shelf, book, chapter or page level when required.
05
Add attachments and links
Keep supporting files and reference links connected to the page where people need them.
06
Create diagrams
Build and edit diagrams directly within your documentation workflow.
The cost of scattered knowledge
Finding information is still harder than it should be.
Atlassian’s 2024 State of Teams research found that 55% of knowledge workers find it hard to track down information even though they know many people at work, while 50% have worked on a project only to discover another team was working on the same thing. A structured knowledge base cannot solve every collaboration problem, but it gives teams a clearer place to capture and retrieve what has already been learned.
White-glove onboarding included
Start with structure, not an empty knowledge base.
We configure the agreed foundations, help establish an initial information structure and guide your team through the first steps. Large-scale content migration, custom integrations or bespoke development are scoped separately.
Knowledge management, not another file store.
RAAJE Knowledge is designed around useful, searchable documentation. Attachments support the knowledge around a page, but the service is not positioned as general-purpose cloud storage.
Common questions.
Who is RAAJE Knowledge for?
RAAJE Knowledge is for teams that need one organised place for processes, guides, policies, onboarding material, reference information and other working knowledge.
How many users are included?
RAAJE Knowledge includes your whole team, up to 50 users. Contact RAAJE if you need more.
How is knowledge organised?
Content can be organised into shelves, books, chapters and pages, with tags and search helping people find what they need.
Can different teams have different access?
Yes. Roles and content-level permissions can control who can view, create, update or manage different areas of the knowledge base.
Can we create reusable templates?
Yes. Pages can be marked as templates and reused to help teams create consistent documentation.
Can we add files and diagrams?
Yes. Pages can include attachments, and built-in diagrams.net integration supports creating and editing diagrams.
What is included in the price?
A managed RAAJE environment, up to 50 users, standard configuration, white-glove onboarding and ongoing practical guidance are included. Bespoke migration, integration or development is agreed separately.
What are the subscription terms?
Monthly subscriptions are rolling and may be cancelled with 30 days’ notice. Annual subscriptions are paid annually, renew automatically every 12 months and save two months. Give us at least 30 days’ notice if you do not want to renew. Prices exclude VAT where applicable.